G&G Commission Tracker v9

Step 1 of 5

Voyage Setup

Select your vessel, configure voyage details and personnel

🚢

Select Your Vessel

Royal Caribbean International Fleet · A–Z

Vessel

📋

Voyage Details

Voyage Number

Sailing Date

End Date

👤

Personnel

Executive Housekeeper

HK Admin

Remarks

📊

Data Summary

📦 Guest Items

0

👥 Crew Members

0

📋 Deliveries Logged

0

📑 Amenities

—

🗺

Workflow Guide

1

Voyage Setup ← You are here

2

Import PCP & AS400 Item Lists

3

Import Crew Manifest

4

Log G&G Deliveries to Crew

5

Export Final Commission Report

Step 2 of 5

Total Item List

All G&G guest items — imported from PCP & AS400 reports or entered manually

Total Items

0

All types

PCP

0

Pre-Cruise

AS400

0

Pre-Cruise

Onboard

0

Manual

Total QTY

0

Units

PCP

PCP Report

Pre-Cruise Purchase · Power BI Export

Col F Cabin Col K Item Col N QTY

📊

Drop PCP .xlsx here

or click to browse

No file imported

AS400

AS400 Report

System extract · auto-filters G&G items

Col E Cabin Col K Item Col M QTY

🗄

Drop AS400 .xlsx here

Non-G&G rows filtered automatically

No file imported

🔍

0 items

#	Type	Source	G&G Item Name	QTY	Stateroom	Status

Step 3 of 5

Crew Manifest

Import HK department crew — ID, Name and Position

Total Crew

0

In manifest

Stateroom Att.

0

SA

Bell Att.

0

Bell & Officer

Public Area

0

PAA

📥 Import Manifest

Excel: ID · Name · Position headers

👥

Drop crew .xlsx here

Headers matched by name

No file imported

ℹ Ensure headers: ID, Name, Position. Column order doesn't matter.

👤 By Position

No crew data

Crew Members

🔍

#	Crew ID	Name	Position

📋

Step 4 of 5

G&G Delivery Report

Assign delivered items to crew members — commission calculated automatically per tier

Total Entries

0

Deliveries logged

Total QTY

0

Units delivered

Valid

0

In catalogue

Invalid

0

Not in catalogue

Total Commission

$0.00

All crew combined

🚢

Active Voyage

—

✍

Log Single Delivery

Manual entry per item

1 Select Crew Member

2 Item & Details

Purchase Type

G&G Item Name *

Stateroom *

QTY

Delivery Date

💡 Tip — Bulk Assign

Use ⚡ Bulk Assign to auto-generate deliveries from your Total Item List in seconds. Assign one crew member to multiple items at once.

🔍

0 entries

#	Name	Position	Type	G&G Item	Qty	Cabin	Date	Tier	Comm.	Status

Step 5 of 5

Reports & Dashboard

Final summary — crew commissions, balance check, and export

⏳

Calculating…

Comparing item list vs delivery totals

Item List QTY

—

Delivery QTY

—

Total Items

0

Guest purchases

Deliveries

0

Assigned

Pre-Cruise

0

PCP + AS400

Onboard

0

Manual

Crew

0

In manifest

Tier 3 Deliveries

0

Room décor/pkg

Total Commission

$0.00

All crew combined

🏆 Crew Leaderboard

Ranked by total QTY delivered

📊 By Category

Commission tier distribution

👤 By Position

Team contribution

⚡ Pre-Cruise vs Onboard

By purchase type

📋 Full Crew Commission Summary

Click any row to view full delivery details

🔍

Rank	Crew ID	Name	Position	Pre-Cruise QTY	Onboard QTY	Total QTY	Tier 1	Tier 2	Tier 3	Commission

Unassigned Items

Items in Total Item List with no matching delivery entry

Admin Only · Firebase

Amenities Catalogue

Master G&G item list with category assignments — drives all commission calculations

Admin Controls

Settings

Manage themes, administrators, and system preferences

Hyper Premium Themes

Choose your interface aesthetic — changes apply instantly for all users

Last changed: loading…

⬡ Abyssal Gold

Administrator Accounts

All users with Admin role can access this settings panel

⏳

Loading admins…

System Information

Application

G&G Tracker v9

Commission System

Backend

Firebase Firestore

Connected

Signed In As

—

Administrator

📖

Help & Reference

User Guide

Complete reference for Admins and HK Staff — workflow, features, commission tiers & FAQs

🚢

Voyage-Based

Each voyage is tracked independently — ship, dates, crew and deliveries stay scoped to that sailing.

☁️

Firebase Backed

Amenities catalogue & commission rates live in Firestore — always current for all users fleet-wide.

📊

Auto Commission

Commission is calculated automatically from the item tier — no manual math required.

◆ 5-Step Workflow

1

Voyage
Setup

2

Item
List

3

Crew
Manifest

4

Delivery
Report

5

Reports
& KPIs

💡

Browser Storage

Voyage data (items, crew, deliveries) is stored locally in your browser. Export your report before clearing browser data.

✨

Autocomplete

Always use the G&G Item autocomplete when adding items — it assigns the tier & commission rate automatically.

⚡

Bulk Assign

Use the Bulk Assign button in Delivery Report to assign multiple items to one crew member at once — saves time on large voyages.

🔄

New Voyage

Click Clear & Reset on the Voyage Setup banner to start fresh. Export your report first — this cannot be undone.

1

Voyage Setup

Configure your ship, voyage number, dates & personnel

Both Roles

Required Fields

* Select Vessel (from RCI fleet)

◎ Voyage Number (e.g. 870)

◎ Sailing Date & End Date

◎ EHK Name

Key Actions

→ Click 💾 Save Voyage to store details

→ ＋ Add Ship if vessel not in list

→ Clear & Reset to start new voyage

2

Total Item List

All G&G items to be delivered this voyage

Both Roles

Add items manually (Pre-Cruise or Onboard) or import from Excel/CSV. Always use the G&G Item autocomplete — it assigns the correct commission tier automatically. Source types: PCP AS400 Onboard

3

Crew Manifest

Build your delivery team roster

Both Roles

Add each HK crew member with their Name, Crew ID, and Position (Room Attendant, Supervisor, Steward, etc.). Crew must be added here before they can be assigned deliveries in Step 4.

4

Delivery Report

Assign items to crew, log cabin & date

Both Roles

Adding a Delivery

1. Select crew member from dropdown

2. Choose G&G Item (autocomplete)

3. Enter Qty, Cabin, Date

4. Set Status → Add Delivery

Status Types

✓ Delivered ⏳ Pending ✕ Returned

5

Reports & KPIs

Final summary, leaderboard & Excel export

Both Roles

Check the Balance Card — green means Item List QTY matches Delivery QTY. View the crew leaderboard, category & position breakdowns, then click ⬇ Export Excel to generate the full commission report.

◆ Commission Formula

Total = (T1 qty × T1 rate) + (T2 qty × T2 rate) + (T3 qty × T3 rate)

Tier 1

$1.00

per item

Tier 2

$2.00

per item

Tier 3

$3.00

per item

* Default rates. Admin can update in Amenities Catalogue → Commission Rates. Changes apply fleet-wide.

Tier	Category	Example Items	Default Rate
T1	Poncho Sold on Gangway	Rain ponchos, travel ponchos	$1.00 / item
T1	Towel Book Sold in Cabin	Pool towel books	$1.00 / item
T2	Flowers	Bouquets, floral arrangements, roses	$2.00 / item
T2	Merchandise	Branded gifts, souvenirs	$2.00 / item
T3	Package w/ Multiple Items or Flowers	Gift baskets, combo packages	$3.00 / item
T3	Room Décor & Packages w/ Room Décor	Anniversary/honeymoon setups, birthday décor	$3.00 / item

◆ Example Calculation — Jane Reyes

Item Delivered	Tier	Qty	Rate	Sub-Total
Poncho	T1	4	$1.00	$4.00
Flower Bouquet	T2	3	$2.00	$6.00
Anniversary Room Décor	T3	2	$3.00	$6.00
Total Commission →				$16.00

🛡

Administrator

Full system access. Manages catalogue, rates, users & themes.

✓ All 5 operational screens

✓ Amenities Catalogue (edit)

✓ Settings & user management

✓ Commission rate configuration

✓ Interface theme control (all users)

👤

HK Staff

Day-to-day operational access. Full read access plus data entry.

✓ All 5 operational screens

✓ Add / edit items, crew & deliveries

✓ Reports & KPIs (full read)

✓ Excel export

✕ Settings & Amenities (hidden)

Screen / Feature	🛡 Admin	👤 HK Staff
Voyage Setup	Full Access	Full Access
Total Item List	Full Access	Full Access
Crew Manifest	Full Access	Full Access
Delivery Report	Full Access	Full Access
Reports & KPIs	Full Access	Read + Export
Amenities Catalogue	Edit	Hidden
Settings & Users	Edit	Hidden
Interface Theme	Change (all users)	View only

🛡

Admin Only

The Amenities Catalogue and Settings screens are only visible after login confirms your role is admin in Firestore. They do not appear for HK Staff users.

📦

Amenities Catalogue

→

Add Item: Click ＋ Add Item, enter name, assign tier, save. Immediately available in autocomplete.

→

Edit Item: Click the ✏️ edit icon to update name or tier.

→

Bulk Import: Click ⬆ Bulk Import to batch-add items from a list.

→

Commission Rates: Update T1/T2/T3 rates here. Saved to settings/commissionRates in Firestore. Applies globally on next page load.

👥

User Management

→

Add User: Settings → ＋ Add Admin. Saves a pending invite to Firestore. Create the Firebase Auth account manually in the Firebase Console, then update the Firestore document ID to match the new UID.

→

Change Role: Edit user → change role dropdown → save. Takes effect on user's next sign-in.

→

Remove User: Deletes the Firestore document. Also delete from Firebase Console Auth to fully remove login access.

🎨

Interface Themes

Go to Settings → Hyper Premium Themes. Click any theme card to apply. Theme changes are saved to settings/globalTheme in Firestore and apply to all users simultaneously. The local browser cache updates instantly; remote users see the change on their next page load.

Where is my voyage data stored?

Voyage data (items, crew, deliveries) is stored in your browser's localStorage — local to your device. It is not automatically synced to the cloud. The Amenities Catalogue and commission rates live in Firebase Firestore. Always export your Excel report before clearing browser data.

Why doesn't the G&G Item autocomplete show suggestions?

The autocomplete loads from the Firebase Amenities Catalogue on sign-in. If it's empty: the catalogue has no items yet (ask your Admin), or there was a Firestore connection issue (refresh the page and check your network).

Reports shows an imbalance — what do I do?

An imbalance means Item List QTY ≠ Delivery QTY. Check: (1) an item in the list has no delivery assigned, (2) a delivery was added for an item not in the list, or (3) quantities were entered incorrectly. Reconcile both screens before exporting.

The commission amount looks wrong — how do I verify?

Check: (1) the item has the correct tier in the Amenities Catalogue, (2) the quantity entered is correct, and (3) commission rates haven't been changed mid-voyage. Go to Amenities Catalogue to verify current T1/T2/T3 rates.

How do I start a new voyage?

On the Voyage Setup page, click Clear & Reset on the active voyage banner. This permanently erases all current data (items, crew, deliveries). Export your Excel report before doing this — it cannot be undone.

[Admin] How do I create a new user account?

Settings → ＋ Add Admin → enter name, email, password, role → save. This creates a pending invite in Firestore. Then go to the Firebase Console → Authentication → Add User → create the account → copy the UID → update the Firestore users document ID to match. The user can then log in.

[Admin] I updated commission rates mid-voyage — does it affect past records?

Yes — rates are applied dynamically on each load. Updating rates mid-voyage will recalculate commission for all existing delivery records. Best practice: set rates before the voyage begins and do not change them until the report is exported.